Point-of-sale equipment manufacturer · Point of sale
A drop-in replacement that cut lead time to 6 weeks
- Problem
- The existing graphic LCD supplier's lead time was 16–18 weeks.
- What it cost
- The customer was turning down sales.
- What we did
- Phoenix produced a hardware- and software-compatible drop-in replacement and procured the longer-lead components against projected volumes.
- Result
- 6 weeksA 6-week lead time against the customer's 10-week goal, plus an 18% cost reduction. Historical project results, not current commitments.
What this project can teach your team